See intent live
Real time visitor monitoring shows who is on the site, the page they are on, country and traffic source.
Website Visitor Tracking That Turns Traffic Into Conversations
See who is on your site right now, what they are viewing and where they came from - and reach out at exactly the right moment.
Why it matters
Engage the right visitor at the right moment
Reach out proactively
Proactive chat invites a visitor to talk based on rules - the moment intent is highest.
Help on the page
Screen sharing and co-browsing let an agent guide a visitor through a form or checkout.
Watch
Real-time visitor monitoring and intent
A live visitor list and map show, with filters by page, country, UTM source and intent, who is browsing right now. Visitor analytics software reveals the behavior funnel - where people linger and where they leave.
Visitor intent tracking surfaces high-intent sessions, so your team spends attention where a conversation is most likely to convert.
Engage
Proactive chat, co-browsing and screen share
Proactive live chat offers help by your rules - for example, when a visitor lingers on pricing or stalls at checkout, an invitation appears. Website visitor identification ties the session to a known contact when one exists.
With co-browsing software and screen sharing customer support, an agent can see the page as the visitor does and help right there - useful when someone is stuck in a form or interface.
What you get
Know your visitors, then talk to them
Tracking, intent and live assistance in one place.
Live visitor list
Real time visitor monitoring with map and feed.
Identification
Website visitor identification and journey history.
Behavior & funnel
Visitor analytics software and a behavior funnel.
Intent signals
Visitor intent tracking for high-value sessions.
Proactive chat
Rule-based proactive live chat invitations.
Co-browsing
Co browsing software to guide visitors live.
Screen sharing
Screen sharing customer support with a visible banner.
UTM source
Utm tracking chat to see where visitors came from.
Website visitor tracking software that drives conversations
RolChat's website visitor tracking software shows who is on your site in real time - the page they view, their country, traffic source and intent. Instead of passive analytics, it connects real time visitor monitoring directly to a chat your team can start.
Website visitor identification ties each session to a known contact when one exists, so the journey, CRM data, past chats and tickets sit beside the live view. Visitor analytics software adds a behavior funnel to show where attention is won or lost.
Read more
Engagement is proactive. Proactive chat invites a visitor to talk by your rules - lingering on pricing, stalling at checkout - at the moment intent is highest. Visitor intent tracking helps the team prioritize sessions most likely to convert.
When a visitor needs hands-on help, co-browsing software and screen sharing customer support let an agent see the page as the visitor does and guide them through a form or checkout. A banner tells the visitor the session is live, and control of the mouse is handed over only when they allow it. That turns plain visitor tracking software into a conversion tool.
Frequently asked questions
What does visitor tracking show?
Who is on your site in real time, the page they view, country, UTM source and intent - on a live list and map.
Can it identify returning visitors?
Yes. Website visitor identification links a session to a known contact, with journey, CRM data and past conversations.
How does proactive chat work?
Proactive live chat sends an invitation based on your rules - for example, time on a page or stalling at checkout.
Can agents help on the page?
Yes. Co-browsing software and screen sharing let agents guide a visitor through a form or checkout. A banner tells the visitor the session is live, and they decide whether to hand over control.
Turn traffic into conversations
Use website visitor tracking, proactive chat and co-browsing to reach visitors at the right moment.