Replies read aloud
Turn a written answer into a natural spoken reply inside the chat.
Text-to-Speech for Voice Replies and IVR
Connect a text to speech customer service provider with your own key to read replies aloud in chat. IVR, callbacks and voice notifications will use the same voice once telephony launches.
What it powers
What this connects in RolChat
Natural IVR voice, soon
With telephony, AI voice for IVR will make menus and prompts sound natural, not robotic.
Callbacks and notifications, soon
Spoken callbacks and voice notifications will come with telephony.
Bring your own key
Your provider, your account
You connect your own provider with your own API key, and RolChat routes the work to it. There is no reselling and no lock-in - switch or run several at once whenever you need.
Whatever you connect plugs into the rest of RolChat: chat, tickets, CRM and reporting all use the same result, so the feature is part of one operation rather than a bolt-on.
Text-to-speech customer service with your own voice provider
A text to speech customer service integration gives your replies a natural spoken voice. In RolChat you connect your own provider - ElevenLabs, OpenAI or MiniMax - and AI voice generation customer support runs under your account.
Today it reads replies aloud in chat, so a customer who prefers listening hears a clear message instead of a flat machine tone. Once telephony launches, the same voice will power AI voice for IVR, with greetings, menus and prompts that sound human, plus spoken callbacks and voice notifications.
Read more
Because you bring your own key, a voice synthesis integration stays under your control - swap voices, switch providers, and later use tts for call center flows at the scale you need.
Text-to-speech pairs with speech-to-text in chat today. Telephony is in development, and when it launches, an AI text to speech integration will feed IVR and callbacks, while transcription and call records keep every conversation connected.
Frequently asked questions
Which text-to-speech providers can I connect?
You can connect providers such as ElevenLabs, OpenAI and MiniMax using your own API key.
Where is the voice used?
Today, for replies read aloud in chat. IVR greetings and menus, spoken callbacks and voice notifications are coming soon with telephony.
Can I choose the voice?
Yes. You pick the voice from your connected provider, and can change it at any time.
Connect it on your own key
Bring your own provider to RolChat and keep full control of your AI stack.
Product names, logos and brands shown on this page are the property of their respective owners and are used only to identify the services RolChat can connect to. Their use does not imply any affiliation with or endorsement by them. RolChat connects to these services using your own accounts and API keys.