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Anthropic Claude Integration for Customer Support
Connect your own Anthropic API key to RolChat and use Claude models for reply drafts, translation, sentiment and vision - with no vendor lock-in.
Anthropic
Claude models
Bring your own keyTranslation
Translate messages into the customer's language.
Sentiment & intent
Read tone and detect topic to prioritize.
Auto-tagging
Tag conversations by topic automatically.
Vision
Read screenshots, photos and documents.
Setup
How to connect Anthropic
Get your Anthropic API key
Create a key in your own Anthropic account.
Paste it into RolChat
Add the key in RolChat's AI settings and pick which tasks use it.
Your key, your data
RolChat routes those tasks to your Anthropic account - no vendor lock-in.
Models and prices
Anthropic models in RolChat
Claude comes in tiers: Haiku for volume work, Sonnet in the middle, Opus and the premium models for the answers that matter most.
| Model | Input / 1M tokens | Output / 1M tokens |
|---|---|---|
| Claude Haiku 4.5 | $1.00 | $5.00 |
| Claude Sonnet 5 | $2.00 | $10.00 |
| Claude Sonnet 5.5 | $2.00 | $10.00 |
| Claude Sonnet 4.5 | $3.00 | $15.00 |
| Claude Sonnet 4.6 | $3.00 | $15.00 |
| Claude Opus 5.5 | $4.00 | $20.00 |
| Claude Opus 4.5 | $5.00 | $25.00 |
| Claude Opus 4.6 | $5.00 | $25.00 |
| Claude Opus 4.7 | $5.00 | $25.00 |
| Claude Opus 4.8 | $5.00 | $25.00 |
| Claude Opus 5 | $5.00 | $25.00 |
| Claude Fable 5 | $10.00 | $50.00 |
| Claude Fable 5.1 | $10.00 | $50.00 |
Provider prices as published on , you are billed by the provider, not by RolChat
Connect your own Anthropic key to RolChat
This is a bring your own key integration: you connect your own Anthropic account, and RolChat sends the tasks you assign to it. Nothing is resold and nothing is locked in - your key, your usage, your data.
Anthropic's line-up is text only, and it is organised as a ladder rather than a catalogue: Haiku, Sonnet, Opus, and the premium models above them. Picking a model is mostly picking a rung.
Read more
That shape suits a support desk. The cheapest rung is priced for work that touches every conversation, and you step up only for the tasks where a better answer is worth the difference - a long reply, a summary of a messy thread, a knowledge base article.
There is no voice model in the Anthropic registry, so if your voice messages need transcription you pair this key with a speech provider and keep both assigned in the same AI settings.
Frequently asked questions
Do I need my own Anthropic account?
Yes. RolChat connects with your own Anthropic API key, so usage is billed to your account at Anthropic's published rates.
Which Claude model should I assign to drafts?
That is your call and you can change it at any time. The tiers differ in price per token, so many teams start on a middle model and move specific tasks up or down after seeing real usage.
Can Anthropic handle voice in RolChat?
No. Anthropic ships text models only. For transcription and speech you connect a voice provider alongside it and assign those tasks separately.
Connect your own Anthropic key
Bring your own Anthropic account to RolChat and keep full control of your AI - your keys, your data.
Product names, logos and brands shown on this page are the property of their respective owners and are used only to identify the services RolChat can connect to. Their use does not imply any affiliation with or endorsement by them. RolChat connects to these services using your own accounts and API keys.