Reply drafts
AI reply suggestions grounded in your content.
xAI Grok Integration for Customer Support
Connect your own xAI API key to RolChat and use Grok models for reply drafts, translation, sentiment and vision - your key, your account.
xAI
Grok models
Bring your own keyTranslation
Translate messages into the customer's language.
Sentiment & intent
Read tone and detect topic to prioritize.
Auto-tagging
Tag conversations by topic automatically.
Vision
Read screenshots, photos and documents.
Setup
How to connect xAI
Get your xAI API key
Create a key in your own xAI account.
Paste it into RolChat
Add the key in RolChat's AI settings and pick which tasks use it.
Your key, your data
RolChat routes those tasks to your xAI account - no vendor lock-in.
Models and prices
Grok models in RolChat
The Grok 4 line includes reasoning and non-reasoning variants of the same model, plus a multi-agent one.
| Model | Input / 1M tokens | Output / 1M tokens |
|---|---|---|
| Grok 4.1 Fast | $0.2 | $0.5 |
| Grok 4.20 | $2.00 | $6.00 |
| Grok 4 | $3.00 | $15.00 |
Provider prices as published on , you are billed by the provider, not by RolChat
Connect your own xAI key to RolChat
This is a bring your own key integration: you connect your own xAI account, and RolChat sends the tasks you assign to it. Nothing is resold and nothing is locked in - your key, your usage, your data.
The Grok registry is unusual in one way: the same model is published in reasoning and non-reasoning form. That gives you two behaviours at one rate rather than two price points.
Read more
For a support desk that distinction is practical. The non-reasoning variant answers in one pass, which suits tagging and short replies; the reasoning variant works through a problem step by step, which suits a thread that has already been escalated once.
Grok is text only in the registry, so voice messages need a speech provider assigned beside it. Both live in the same AI settings and neither has to be moved to change the other.
Frequently asked questions
Do I need my own xAI account?
Yes. RolChat connects with your own xAI API key, so usage is billed to your account at xAI's published rates.
What is the non-reasoning variant for?
It answers in a single pass instead of working through steps. On short, repetitive tasks that is usually what you want, and it is published at the same rate as the reasoning variant.
Can Grok transcribe calls?
No. The xAI models in the registry are text only. Pair the key with a speech provider and assign transcription to that one.
Connect your own xAI key
Bring your own xAI account to RolChat and keep full control of your AI - your keys, your data.
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