Screenshot analysis
Use screenshot analysis AI to understand what a customer is stuck on.
AI Vision for Screenshots and Documents
Connect an AI vision customer support model with your own key to read screenshots, product photos and documents inside RolChat.
What it powers
What this connects in RolChat
Document reading
Read receipts and documents with document reading AI support.
Image-based routing
Route conversations based on AI image analysis customer service.
Bring your own key
Your provider, your account
You connect your own provider with your own API key, and RolChat routes the work to it. There is no reselling and no lock-in - switch or run several at once whenever you need.
Whatever you connect plugs into the rest of RolChat: chat, tickets, CRM and reporting all use the same result, so the feature is part of one operation rather than a bolt-on.
AI vision customer support on your own model
An AI vision customer support integration lets a connected model understand images as well as text. In RolChat you bring your own vision-capable key - OpenAI, Anthropic, Google or xAI - and image recognition customer service runs under your account.
The everyday uses are practical: screenshot analysis AI to see what a customer is looking at, ocr customer support to read text from an image, and document reading AI support for receipts and forms.
Read more
Because it is your key, AI image analysis customer service stays under your control, and you can switch models as needed. An AI vision integration customer support setup this open avoids lock-in.
Vision results feed the rest of RolChat: they can tag a conversation, route it to the right team, or attach to the customer record - so an image becomes part of one connected history.
Frequently asked questions
Which vision models can I connect?
Vision-capable models from providers such as OpenAI, Anthropic, Google and xAI, using your own API key.
What can it read?
Screenshots, product photos, receipts and documents, depending on the connected model.
Is the image data private?
Processing runs under your own provider account and key, so it stays within your control.
Connect it on your own key
Bring your own provider to RolChat and keep full control of your AI stack.
Product names, logos and brands shown on this page are the property of their respective owners and are used only to identify the services RolChat can connect to. Their use does not imply any affiliation with or endorsement by them. RolChat connects to these services using your own accounts and API keys.