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Qwen Integration for Customer Support
Connect your own Qwen API key to RolChat and use Qwen models for reply drafts, translation and tagging - with no vendor lock-in.
Qwen
Qwen models
Bring your own keyTranslation
Translate messages into the customer's language.
Sentiment & intent
Read tone and detect topic to prioritize.
Auto-tagging
Tag conversations by topic automatically.
Setup
How to connect Qwen
Get your Qwen API key
Create a key in your own Qwen account.
Paste it into RolChat
Add the key in RolChat's AI settings and pick which tasks use it.
Your key, your data
RolChat routes those tasks to your Qwen account - no vendor lock-in.
Models and prices
Qwen models in RolChat
Flash, Plus and Max mark the weight of the model; the Omni model is the multimodal one.
| Model | Input / 1M tokens | Output / 1M tokens |
|---|---|---|
| Qwen3.5 Flash | $0.172 | $1.72 |
| Qwen3.5 Omni | $0.52 | $18.13 |
| Qwen3 Plus | $0.573 | $3.44 |
| Qwen3 Max | $3.00 | $15.00 |
Provider prices as published on , you are billed by the provider, not by RolChat
Connect your own Qwen key to RolChat
This is a bring your own key integration: you connect your own Qwen account, and RolChat sends the tasks you assign to it. Nothing is resold and nothing is locked in - your key, your usage, your data.
Qwen names its models by weight - Flash, Plus, Max - and adds an Omni model that handles more than text. The naming makes assignment straightforward: the lighter the task, the lighter the model.
Read more
Qwen's spread is worth reading in the table rather than assuming. The gap between the lightest and the heaviest model is wide, and the Omni model prices its output very differently from the rest of the line, so it pays to check the rate before assigning it to anything that runs on every message.
The registry lists Qwen as text only. Voice messages need a speech provider assigned alongside, which is a separate entry in the same AI settings.
Frequently asked questions
Do I need my own Qwen account?
Yes. RolChat connects with your own Qwen API key, so usage is billed to your account at Qwen's published rates.
What does the Omni model do differently?
It is the multimodal one in the line, and it is priced differently from the Flash and Plus models. Check the output rate in the table before assigning it to a high-volume task.
Can I run two Qwen models at once?
Yes. Tasks are assigned one at a time in RolChat's AI settings, so a Flash model can tag conversations while a heavier one writes drafts.
Connect your own Qwen key
Bring your own Qwen account to RolChat and keep full control of your AI - your keys, your data.
Product names, logos and brands shown on this page are the property of their respective owners and are used only to identify the services RolChat can connect to. Their use does not imply any affiliation with or endorsement by them. RolChat connects to these services using your own accounts and API keys.