Answer calls
Coming soon: AI call answering that greets and handles inbound calls.
Build an AI Voice Agent on Your Own Stack
Combine your connected chat, speech-to-text and text-to-speech providers into an AI voice agent. Answering, routing and booking calls is coming soon, together with RolChat telephony.
What it powers
What it will connect in RolChat
Qualify & route
It will ask questions and route callers, or hand off to a human when needed.
Book & follow up
It will book appointments and trigger callbacks in an automated call answering AI flow.
Bring your own key
Your provider, your account
You connect your own provider with your own API key, and RolChat routes the work to it. There is no reselling and no lock-in - switch or run several at once whenever you need.
Whatever you connect plugs into the rest of RolChat: chat, tickets, CRM and reporting all use the same result, so the feature is part of one operation rather than a bolt-on.
An AI voice agent built from your own providers
An AI voice agent in RolChat will be assembled from parts you connect: a chat model to understand and respond, speech-to-text to hear the caller, and text-to-speech to reply. It needs RolChat telephony, which is in development. Because you bring your own keys, this AI phone agent will run on your stack, not a black box.
The planned result is AI call answering for after-hours and overflow: the agent will greet callers, answer common questions, qualify and route, and hand off to a human when it should. Voice AI for customer support is coming soon on these terms.
Read more
Set up as an AI receptionist software flow, the agent will book appointments and trigger callbacks, so an automated call answering AI handles the routine while your team focuses on the calls that need a person.
Because every part is a connection you control, an AI voice bot for support will stay flexible: swap the model, change the voice, or route differently - all under your own accounts, with no lock-in.
Frequently asked questions
What do I need to build a voice agent?
A connected chat model, a speech-to-text provider and a text-to-speech provider, each with your own key, plus RolChat telephony, which is coming soon.
Can it hand off to a human?
Yes, once it launches. The agent will escalate to a human agent when a call needs one.
What is it good for?
Once telephony launches: after-hours coverage, overflow, call qualification and routing, and booking or callbacks.
Connect it on your own key
Bring your own provider to RolChat and keep full control of your AI stack.
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