Legal
Every policy and agreement behind RolChat, in one place, each with a one-line summary. The documents open in the RolChat app.
For everyone
How we handle personal data on this site and in the product, and how to ask us about yours.
Privacy Policy
What personal data we collect, why we use it, and the rights you have over it.rolchat.com/legal/privacy-policy/OpenCookie Policy
Which cookies and similar tools we use, and how to change your choice at any time.rolchat.com/legal/cookie-policy/OpenData request
Ask to see, correct, export or delete the personal data we hold about you.rolchat.com/legal/data-request/OpenAccessibility
How we keep the site, the workspace and the chat widget usable for everyone, and how to report a barrier.rolchat.com/legal/accessibility-statement/Open
Contracts
What a business agrees to when it uses RolChat, and how we protect the data it trusts us with.
Terms of Service
The agreement between your business and Shifton Inc for using RolChat.rolchat.com/legal/terms-of-service/OpenAcceptable Use Policy
What you may and may not do with RolChat, its messages and its AI features.rolchat.com/legal/acceptable-use-policy/OpenRefund Policy
When fees are refunded and how to ask for a refund.rolchat.com/legal/refund-policy/OpenShipping Policy
RolChat is delivered online: nothing is shipped, and your workspace is ready as soon as you sign up.rolchat.com/legal/shipping-policy/OpenData Processing Agreement
How we process personal data on your behalf, under GDPR and similar laws.rolchat.com/legal/data-processing-agreement/OpenSub-processors
The companies that may process customer data for us to provide RolChat.rolchat.com/legal/subprocessors/OpenSecurity
How we protect the service and the data customers put into it.rolchat.com/legal/security/Open
Product and developers
Terms for the AI features, the apps, the API and custom voices.
AI Notice
How AI works in RolChat, who is responsible for what, and what happens to the data it uses.rolchat.com/legal/ai-notice/OpenApp Terms
Terms for the RolChat mobile, desktop and installed web apps.rolchat.com/legal/app-terms/OpenAPI and Developer Terms
Rules for the API, webhooks, the MCP server, the widget's JavaScript API and access tokens.rolchat.com/legal/api-terms/OpenVoice Cloning Consent
The consent a person must give before a synthetic voice is made from their recordings.rolchat.com/legal/voice-consent-terms/Open
Partners and authorities
For businesses that refer or resell RolChat, and for authorities that request information.